Wellness in Hospitality Spotlight: From Insignificant to Prominent

Wrap-Up: Day 1

Co-host and co-oragniser Heleri Rande recaps the sessions and highlights key takeaways on day one of the event. Lauren from Leading Hotels of the World discussed trends in independent hotels, emphasizing the importance of authentic experiences and bespoke offerings. Sean Murphy stressed the need to stay relevant without technology overpowering wellness. Leekyung Han discussed the contrast between wellness and traditional approaches, emphasizing personalised and curated experiences. Consultants Lynn and Wilfried focused on maximising revenue potential through robust wellness programs. Maria from Mason Rose highlighted the importance of travel agents and digital platforms for bookings and PR. James McLuckie discussed the talent war, suggesting referral schemes and mentorship programmess. Heather Davis emphasized prioritising employee wellbeing and the need for a wellness director position. Overall, the day provided valuable insights into the industry's evolving trends and challenges.